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Salesforce (CRM) Co-ordinator

Who We Are

PegasusLife is a business on a mission to fundamentally change the way retirement property is understood and delivered in the U.K.  We believe that the current sector is not doing enough to meet the expectations of people in this country. That’s why we strive to make all our projects unique, relevant and inspiring, from the day we first discover a site, to moving day, and beyond.  Each development is uniquely designed to give people an experience based on what matters to them. It is ‘Retirement Living, but not as you know it’.

We are a fast moving, sector changing, highly creative company.  We have brought together leading experts in their field to be part of the PegasusLife team.  We work together to meet our objectives and deliver our mission.

The Role

The Salesforce team play a vital role in the success of our Sales and Marketing teams, working closely with the systems that ensure we can reach our customers and carefully support the sales process.

What We Are Looking For

Supporting the Salesforce team in a hands-on role, you will take responsibility for being the Salesforce CRM first line support to all Sales Managers in their day to day use of the system. 

As the first key support contact, you will collaboratively engage with the Salesforce team in helping them understand the support calls and to proactively identify training or system enhancement opportunities. You will support the Salesforce team in ensuring all training materials/resources are updated, and new release training considered and designed with your first-hand knowledge of the front line users of the system.

You will also be confident and strong in your use of spreadsheets (we use Google Sheets) and a range of functions to enable you to support other teams for ad-hoc reporting requirements from raw data pulled directly from the CRM. A deep understanding of the architecture of Salesforce, or a willingness to learn is therefore required. You will be confident in a range of systems, platforms, and technology in general so you can support all Sales team members in a fast-moving environment.

The ideal candidate will have 1 - 2 years of hands-on experience working on the Salesforce.com platform, either in an admin or a superuser capacity. You will have strong all-round technology skills/experience across wide range of SaaS/PaaS platforms. Advanced skills in spreadsheet functions are key to success in this role. The ability to think analytically, problem solve as well as excellent written and verbal communication skills are vital.

Location, Salary and Benefits

This role comes with a competitive basic salary and bonus, alongside a benefits package including enhanced annual leave, life assurance, Healthshield, and a contributory pension. 

It will be based at Winchester, although there may be an occasional requirement for travel to our other offices and sites. There will be a need for some work to be undertaken outside normal working hours and we appreciate your flexibility around this. 

How To Apply

If you think you have what it takes to be a part of our team, please email your CV and covering letter stating your current salary and benefits package to careers@pegasuslife.co.uk. A full job description is also available upon request.

As an equal opportunities employer, PegasusLife welcomes applications from all sectors of the community.