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General Manager, Harpenden

Based in Harpenden

Who We Are

PegasusLife is about retirement living, but not as you know it. We are a specialist property developer on a mission to fundamentally change the way retirement property is understood in the UK. We are the new generation, providing breathtaking designs combined with outstanding service.

Helicon is the part of the PegasusLife Group providing property management. It is our job to take care of the developments and make sure that our owners enjoy living in it.

As our development in Harpenden nears completion, we are looking to recruit the team that will provide the top quality service our ambitions require, putting the customer at the heart of everything we do.


 

The Role

It’s the little things.

It’s making sure that everyone’s favourite morning papers are laid out in the lounge. People will be starting to make their way down soon.

It’s double-checking the most convenient train times for Ruby. She mentioned that she’d like to pop up to London to visit her daughter this weekend.

It’s asking Harry the gardener if he could speak to Carol when he gets a moment. She’s been very admiring of his Geraniums and would love a few tips on how to make hers bloom like that at this time of year.

It’s asking Glen from the restaurant if he could put that French onion soup back on the menu as a fixed option this week. It was far too popular to be ‘soup of the day’ only once!

It’s finding out when that new photography exhibition in town is opening and sending a note around to see who’d be interested. Next Thursday?

It’s opening the patio doors at 7 to let in the last of the sun, and double-checking with John and Hannah if they still want that cab booked for half 7. They might prefer to have a glass of wine out on the terrace first.

It’s placing tomorrow’s order with the bakery. The Danish pastries went down well this morning. Must ask them to include a few more tomorrow.


 

What We Are Looking For

Helicon is a property management company from PegasusLife, on the lookout for two intuitive, hands-on General Managers from hospitality, leisure or customer service management backgrounds.

We need people who understand the importance of the little things in customer care, and who can confidently lead and inspire a team to deliver an exceptional, quality-driven service to the residents of our new development in Harpenden.


 

How To Apply

If you would like to work with us in changing the sector, please send your CV and covering letter to alugard@pegasuslife.co.uk.

This role is subject to an enhanced DBS check. As an equal opportunities employer, the PegasusLife Group welcomes applications from all sectors of the community.