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General Manager, Cheltenham

Based in Cheltenham

Who We Are:

PegasusLife is about retirement living, but not as you know it.  We are a specialist property developer on a mission to fundamentally change the way retirement property is understood in the UK. We are the new generation, providing breathtaking designs combined with outstanding service. 

Helicon is the part of the PegasusLife Group providing property management. It is our job to take care of the developments and make sure that our owners enjoy living in it.

As our development in Cheltenham nears completion, we are looking to recruit the team that will provide the top quality service our ambitions require, putting the customer at the heart of everything we do.


 

The Role

It’s the little things.

It’s having Julia’s morning coffee ready and waiting for her at 9. No sugar and a drop of hot milk. Just the way she likes it.

It’s making sure the day’s papers are out on the coffee table. The FT for Geoff. The Telegraph for Susan. The Mail (open to the sports section) for Tom.

It’s checking in with the electrician about that flickering light bulb in the store cupboard. He said he’d be here by 10.30.

It’s catching up with Pam over a sandwich in the social kitchen. Made with local pickles and the last of the crusty bread delivered fresh this morning (must order two loaves for tomorrow).

It’s finding out about the local exhibition opening and sending a note around to see who’d be interested. Next weekend?

It’s noticing that the door handle is a little stiff on the second floor. Maintenance is in tomorrow. They can take a look then.

It’s putting the kettle on and spreading word of coffee and cake in the lounge. Ginger slice today. Ellen’s favourite.

It’s checking the guest suite availability. Claudia mentioned that her grandson is visiting next week. Ooh, they might like to try the new Italian in town.

It’s tidying up the lounge ready for book club at 7. They’re on Ian McEwan’s new one this week.

It’s updating the noticeboard on the way out. Cheese and wine tasting next Thursday. Film night is now on Saturday (too many people out on Fridays). Group walk on Monday afternoon – weather permitting, of course.


 

What We Are Looking For

We’re on the lookout for people who know the importance of the little things.

Helicon is a property management company from PegasusLife, on the lookout for an intuitive, hands-on person from hospitality, leisure or customer service management backgrounds.

We need someone who understands the importance of the little things in customer care, and who can confidently lead and inspire a team to deliver an exceptional, quality-driven service to the residents of our new development in Cheltenham.


 

How To Apply

If you would like to work with us in changing the sector, please send your CV and covering letter to careers@pegasuslife.co.uk. This role is subject to an enhanced DBS check.

As an equal opportunities employer, the PegasusLife Group welcomes applications from all sectors of the community.