Head of Property Asset Management
Reporting into the Estate Management Director this new role will be a key member of the Senior Management team within the Property Management side of the business. The Head of Property Asset Management will have overall responsibility for ensuring that the property portfolio of PegasusLife is maintained to the highest of standards whilst ensuring that our residents are accorded value for money through the procurement process.
Primarily the role will be looking at the Hard FM aspects of the portfolio working closely with the Finance, Development, Construction and Customer Experience teams to ensure that our developments are delivered with the appropriate systems in place to support the ongoing operation of the schemes.
The Head of Property Asset Management will work with the finance team on budgeting for service charges and have responsibility for delivery against these for the areas of operations within their remit, as well as setting budgets for existing and upcoming developments in respect of estate requirements pre-service charge.
Using strong negotiating skills you will secure favourable contracts for all building services as well as monitor ongoing service levels. Within your area of responsibility you will ensure that each site is compliant with relevant legislation and is consistent with best practice guidelines, including all aspects of health and safety. Where necessary, you will appoint surveyors and consultants to produce long term capex plans.
It is essential to be conversant with Landlord and Tenant legislation relevant to works in residential properties, notably the requirements of Section 20 consultation in respect of qualifying works and long term agreements and you will work with the property administration team ensuring the company is compliant with this legislation.
As part of our customer service proposition, the Head of Property Asset Management will work closely with the onsite management teams to meet with owners to swiftly and effectively resolve any escalated queries or concerns. You will recognise the need for sensitivity, but act with urgency to provide a solution that beats our owners’ expectations and supports the building of our brand.
Responsible for Energy Management you will procure utilities contracts and provide a link between energy and the maintenance of the related M&E infrastructure ensuring the buildings energy consumption operates efficiently. You will arrange for the direct billing of heat supplied by communal HHWS where appropriate.
Another key responsibility will be to provide advice and expertise on the building operational strategy at the design/planning stage of a development in regard to the provision of facilities, as well as developing the strategy with our development team for the formal ‘handover’ at the completion of each phase of the project.
What We Are Looking For
To be considered for this role you will have extensive property management experience at a regional level, handling landlord and tenant issues. You will be degree educated and a Member of the British Institute of Facilities Management (MBIFM), Chartered Institute of Building (CIOB) or Royal Institute of Chartered Surveyors (RICS). You will hold a NEBOSH or IOSH accredited qualification in Health & Safety.
To excel as Head of Property Asset Management you will be proactive with the ability to think ahead to the longer term. A customer centric approach and solution focussed outlook are critical to brand integrity as you will realise the impact that ongoing issues can have on PegasusLife. Highly organised by nature with a good eye for detail and trust in your own judgement you will be self-driven and able to work to pressurised high profile deadlines.
With the ability to demonstrate strong financial and analytical acumen coupled with previous experience of setting/controlling high value operational budgets you will deliver business goals by being an effective decision maker. You will be a skilled and confident negotiator with the ability to agree favourable terms and conditions on contracts with suppliers and consultants.
As an effective communicator you will be able to quickly establish productive working relationships with colleagues, customers, stakeholders, suppliers and consultants to drive performance improvement. You will be able to demonstrate your ability to work alone by taking responsibility for your own areas of work, but will also enjoy collaborating to solve problems and make decisions.
PegasusLife operates in a cloud based environment using Google Apps for work, so you’re not already familiar with this, you will have a natural ability, willingness and aptitude towards learning, adapting to and embracing new systems (i.e. moving away from Microsoft to Google).
Location, Salary & Benefits
We are offering a salary of up to £60,000 plus car allowance and a comprehensive benefits package.
The role can be based at either our Winchester or Cheltenham office but with regular site visits to get to know our developments will be a key part of the role.
How To Apply
If you would like to work with us in changing the sector, please send your CV and covering letter stating your current salary and benefits package to email@example.com. 01452 739000.Apply Now